Promotion of Access to Information Act (PAIA)

Promotion of Access to Information Act (PAIA)

Last updated:

Jun 03, 2026

Western Cloud Solutions (Pty) Ltd has prepared this manual in accordance with Section 51 of the Promotion of Access to Information Act, 2000 (PAIA).

The purpose of this manual is to provide information regarding the records held by Western Cloud Solutions (Pty) Ltd and to explain how requests for access to information may be submitted.

Records Held by Western Cloud Solutions

The company may hold records relating to:

Company Information

  • Company registration records

  • Memorandum of Incorporation

  • Compliance documentation

Strategic Documents

  • Strategic plans

  • Annual reports

  • Business proposals

Human Resources

  • Employment records

  • HR policies and procedures

  • Recruitment records

Client Records

  • Service agreements

  • Client correspondence

  • Project documentation

Supplier Records

  • Supplier agreements

  • Vendor information

  • Financial records

Processing of Personal Information

Western Cloud Solutions processes personal information for legitimate business purposes, including:

Clients

  • Provision of services

  • Customer support

  • Compliance with legal obligations

Service Providers

  • Supplier management

  • Contract administration

  • Legal compliance

Employees

  • Employment administration

  • Payroll processing

  • Human resource management

  • Compliance with labour legislation

Access to Information Requests

Any person may request access to records held by Western Cloud Solutions where such access is required for the exercise or protection of a right.

Requests must be submitted in writing to the Information Officer and must include:

  • Full name and contact details

  • Description of the information requested

  • The right to be exercised or protected

  • Reason why access to the information is required

Proof of identity may be required before a request is processed.

Fees

Prescribed PAIA fees may apply to information requests in accordance with applicable regulations.

Where required, requesters will be notified of any fees payable before processing commences.

Information Regulator

The official PAIA Guide is available from the Information Regulator South Africa:

https://inforegulator.org.za

Contact Us

For any PAIA or POPIA related enquiries, please contact:

Email: admin@westerncloud.co.za
Telephone: 023 022 0000

Western Cloud Solutions (Pty) Ltd is committed to protecting personal information and promoting transparency in accordance with applicable South African legislation.


Western Cloud Solutions (Pty) Ltd has prepared this manual in accordance with Section 51 of the Promotion of Access to Information Act, 2000 (PAIA).

The purpose of this manual is to provide information regarding the records held by Western Cloud Solutions (Pty) Ltd and to explain how requests for access to information may be submitted.

Records Held by Western Cloud Solutions

The company may hold records relating to:

Company Information

  • Company registration records

  • Memorandum of Incorporation

  • Compliance documentation

Strategic Documents

  • Strategic plans

  • Annual reports

  • Business proposals

Human Resources

  • Employment records

  • HR policies and procedures

  • Recruitment records

Client Records

  • Service agreements

  • Client correspondence

  • Project documentation

Supplier Records

  • Supplier agreements

  • Vendor information

  • Financial records

Processing of Personal Information

Western Cloud Solutions processes personal information for legitimate business purposes, including:

Clients

  • Provision of services

  • Customer support

  • Compliance with legal obligations

Service Providers

  • Supplier management

  • Contract administration

  • Legal compliance

Employees

  • Employment administration

  • Payroll processing

  • Human resource management

  • Compliance with labour legislation

Access to Information Requests

Any person may request access to records held by Western Cloud Solutions where such access is required for the exercise or protection of a right.

Requests must be submitted in writing to the Information Officer and must include:

  • Full name and contact details

  • Description of the information requested

  • The right to be exercised or protected

  • Reason why access to the information is required

Proof of identity may be required before a request is processed.

Fees

Prescribed PAIA fees may apply to information requests in accordance with applicable regulations.

Where required, requesters will be notified of any fees payable before processing commences.

Information Regulator

The official PAIA Guide is available from the Information Regulator South Africa:

https://inforegulator.org.za

Contact Us

For any PAIA or POPIA related enquiries, please contact:

Email: admin@westerncloud.co.za
Telephone: 023 022 0000

Western Cloud Solutions (Pty) Ltd is committed to protecting personal information and promoting transparency in accordance with applicable South African legislation.