IT Support
Our IT support team manages, maintains, and repairs systems & personal computers. Their responsibilities include diagnosing and repairing faults & maintaining your overall infrastructure
Our IT Support Services
We provide service nationwide & on-site support in the Western Cape.
DESKTOP & LAPTOP SUPPORT
90% of Desktop assistance can be fixed via remote login. We offer remote and onsite desktop support for efficient resolution of technical issues.
NETWORK & FIREWALLS
We provide Open Source and Paid Firewall Solutions as well as ongoing support and maintenance to ensure your network is protected against security threats.
SERVER SUPPORT
Small operations to enterprise-level organizations, we provide a free audit of your network and servers to ensure optimal performance.
SLA CONTRACTS
Lower your costs with a monthly Service Level Agreement and audits. Our SLA contracts offer customized service level agreements for businesses
HARDWARE SALES
We offer a wide selection of hardware solutions to help meet your business needs. Whether you need desktops, laptops, servers, or other hardware components.
SECURITY SOFTWARE
Our security software provides quality endpoint protection with advanced threat detection and monitoring to keep your business & home safe from the online world.
We’re Here to Help You
Have some questions regarding web hosting? Chat with us now, or send us an email to get in touch.
Managing Your Infrastructure
We utilize a platform called Atera to manage our services. With Atera, we are able to proactively monitor and receive alerts for potential issues before they occur. In the event of an issue, we can quickly log in and provide assistance to resolve it. This platform enables us to provide efficient and effective service to our clients.
On Site Assistance Western Cape
We have an on-site support team located in Worcester, providing comprehensive on-site support services across the Western Cape region. Our team is dedicated to providing prompt and efficient service to our clients, ensuring minimal downtime and maximum productivity. We are committed to delivering top-quality support solutions tailored to meet the unique needs of each client.
Remote Support Nationwide
Our support services are available throughout South Africa, and we have a network of reliable resellers who can provide on-site assistance. We use advanced monitoring tools to quickly identify and resolve any issues that may arise. Our (SLAs) are designed to be cost-effective, providing you with support services at a competitive price.
FAQ'S
Browse our frequently asked questions for quick answers and useful information. If this doesn't answer your question, feel free to contact us.
We can help with a wide range of technical issues, including hardware and software problems, network connectivity issues, cybersecurity threats, and more.
Businesses can reduce their support costs by investing in proactive maintenance and monitoring. This is to prevent technical issues before they arise, thus consolidating their infrastructure.
Yes, our support services are available throughout the country. We also have a network of reliable resellers who can provide on-site assistance.
We can help businesses ensure that their systems are up-to-date by installing and maintaining the latest software updates, security patches, and hardware upgrades. An audit is mandatory with the software that we install and it runs automatically.